810 Fruithurst Drive, Pittsburgh, PA 15228

Telephone: (412) 341-2606

http://resume.LouGuzik.com

Summary

A multitalented software engineer with technical expertise in software/hardware testing. Extensive experience with quality assurance, telecommunications, networks and programming. A highly advanced understanding of computer science theory. Strongly regarded for persistence and precision. The capacity to work for both large multi-national and small startup firms.

Computer and Networking Skills

Object Oriented Programming

C++ Java

Programming

Basic C Pascal Assembler

Database

SQL MS-Access

Legacy Programming

Prolog Fortran Cobol

Scripting

JavaScript DOS ShellScript HTML Unix ShellScript Tk/Tcl Perl

Applications

MS-Office Visio MatLab Slam C-Sim

Operating Systems

MS-Windows 9x, ME, 2000, XP Unix, CPM, VxWorks

Networking Theory

OSI Reference Model Protocols QoS Priority Schemes, Design, Management, Performance, Security

WANs, MANs, LANs MPLS, Ethernet, ATM, Tcp/IP

Competencies

Customer Focus, Action-Oriented, Building Team Spirit, Self Development,

Creativity & Innovation, Problem Solving, Ethics & Values
Perspective/Large Range of Interests, Technical Learning, Perseverance

Decision Quality, Time Management, Organizing, Planning Skills

Experience

BUSINESS Computer and Network Support and Services
Pittsburgh, PA 2002-Present
Technical Support for On/Off site Software and Hardware for Networks, Computers, Operating Systems, Security, Training, Data and Multi-Media conversions.

· Contractor for Spencer Technologies St. Louis Park, MN http://www.spencertech.com

Marconi Networks, Pittsburgh, PA 1999-2002

ATM Switch Software Q/A Test Engineer

Responsible for developing test plans, executing test cases, interpreting results, filing problem and bug reports. Following-up with developers and posting results for ATM switch and MPLS routing software. Worked with groups of software and hardware engineers to design solutions and to resolve problems. Created new configurations of simulated real world networks. Stress testing of different simulated network configurations. Maintained multiple software development lines and source code control integrations for QA and development hand offs. Managed automated test networks (smoke tests), for testing by developers before submission of code to software base. Managed varies network switches, traffic generators and automated tests. Developed test cases for new features to supplement new and current products.

· Contributed major portions of redesign work for automated network to quickly test basic functionality of MPLS and ATM utilized by software developers to verify code changes.

· Project Recognition for Switch Control Processor (733MHz Pentium III 512MB Ram).

· Project Recognition for Common Switch Software Enhancements.

· Project Recognition for Dual Channelized OC3/STM1 Port Card supporting DS1 IMA via VT1.5 SONET.

· Test Equipment Used: Adtech with GPIB, Omniber, SmartBits.

FORE Systems Inc., Pittsburgh, PA 1998-1999

Lab Administrator Technician

Responsible for providing baseline system and network support for ATM Switch software development and test labs. Duties included enhancing and augmenting the pre-alpha test automation network and expanding the lab network infrastructure.

· Q/A pre-alpha testing of Switch Control Processor providing hand off to alpha testing with no major problems.

· Project Recognition for 1+1 SONET APS Port Card.

Source Services Corp., Pittsburgh, PA 1995-1996

Client Support

Performed consulting work for Delphi Information Systems; Pittsburgh, PA. Provided technical support for telecommunications, network uploading/downloading, hardware and software, UNIX to IBM network, Chase and Digi I/O, terminals, emulation programs, modems and multiplexers.

Phoenix Service Technologies/Quotron Systems, Inc., Pittsburgh, PA

Customer Engineer

Installed, configured and trouble shoot, as well as serviced and repaired Quotron's mini computer systems. Start, kill, and manipulate, processes, daemons and drivers within the UNIX Operating System. Provided diagnostics of telecommunication lines and data communication network. Maintained a positive and on going relationship with customers. Included pager for after hours and weekend assistance.

Uptime Technical Services, /Century Data Corp., Pittsburgh, PA

Computer Service Technician

Responsible for in-house, field service, troubleshooting and preventive maintenance. Arranged for shipping, receiving, dispatching and scheduling of new computer installations. Installed, maintained and serviced hardware and software for multi-user computer systems, PCs, modems, terminals, workstations, printers.

EDUCATION

Certificate of Advanced Study (CAS) 2006 - PRESENT

· Advanced IA Studies

University of Pittsburgh, School of Information Science

Security Assured Information Systems track

· Certificates: CNSS 4011, 4012, 4013, 4014A, and 4015

Master of Science – Telecommunications 1997

University of Pittsburgh, School of Information Science

Bachelor of Science - Computer Science and Electrical Engineering Technology

Point Park College (Concentrations: Programming and Electronics)

Academic Portfolio

http://portfolio.LouGuzik.com

CERTIFICATIONS and Licenses

Microsoft - MCSE on Server 2003 Cisco Systems - CCNA

FCC - General Radiotelephone Operator License

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